Richard Gallagher Books

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  • The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

    The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations - Paperback

    The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations - Paperback

    By Richard Gallagher

About Richard Gallagher Books

RICHARD S. GALLAGHER is a former customer support executive, practicing psychotherapist, and author of several books on customer service and communications skills.