Moments of Truth

Moments of Truth - Paperback

$17.99
Sale price  $17.99 Regular price 
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Moments of Truth

Moments of Truth - Paperback

by Jan Carlzon
$17.99
Sale price  $17.99 Regular price 

Book Overview

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

Back Jacket

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

ISBN9780060915803
Author Jan Carlzon
PublisherHarper Business
GenreBusiness and Technology
FormatPaperback
PublishedFebruary 1989
LanguageENG- English
Pages160
Weight1.0 lb
Target AudienceAdults
Print SizeStandard Print

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