Last updated: October 9th, 2023
We collect personal information that you provide when you use our services, including making a purchase, contacting us, or creating a user account.
Additionally, like many websites, we utilize cookies and similar technologies to enhance your user experience and to understand user behavior by collecting data on pages viewed, time spent on our site, IP addresses, operating system, referring sites, and general internet usage.
While you visit our site, we’ll track:
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information perpetually for tax and accounting purposes, unless you specifically request a personal information erasure. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your information is used to:
To enhance your user experience on our site, we collect and use anonymous data about the products that you view and the time and date of viewing—we only store your account ID number (which is always hidden and only used as a unique identifier in our backend system; users do not even have access to their own ID number for security purposes) as well as the product ID numbers of products you've viewed. This information allows us to provide a "Recently Viewed" section specifically tailored to you, making product navigation and retrieval easier and more efficient.
In addition to enhancing your immediate experience, this browsing data may also be utilized in the future to improve our service further. Potential use cases include anonymous, aggregate analysis for machine learning or AI algorithms that aim to provide advanced and personalized product recommendations. This could enable us to suggest products based on the correlation of product viewing and purchasing behaviors among users ("users who viewed/bought/loved this product also viewed/bought/loved this product") and improve our ability to recommend products you might like.
Although this data is based on individual browsing patterns, it is collected and stored anonymously and doesn’t allow for personal identification. We plan to retain this browsing data for an indefinite period to enable ongoing analysis and long-term service enhancement. However, if you desire, you may request that we delete the anonymous data associated with your browsing history at any point.
Please note that we adhere strictly to privacy regulations and standards in collecting, storing, and using this anonymous data. We aim to keep you informed, respect your privacy, and provide a tailored and beneficial browsing experience.
We do not sell or trade your personal information to third parties.
However, we share your information in the following circumstances:
If you request a password reset, your IP address will be included in the reset email.
Our website integrates and uses third-party services such as WooCommerce for processing payments, Google Analytics for tracking website usage, SearchWP for enhanced search functionality, and YITH plugins for rewards points and wishlist functionality. These third-party services have their own privacy policies with information on how they use your information. We recommend you read these policies.
While you visit our site, Google Analytics will track the following:
While you visit our site, YITH Wishlist will track the following:
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We take reasonable administrative, technical, and physical measures to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Visitor comments may be checked through an automated spam detection service.
We do not store your payment information on our servers; saved payment methods in your Black & Barhe account are synced with Stripe and stored on their servers. Only the last four digits are saved on our servers. As such, we bear no liability for any security breach at or by our third-party processors.
It is important to note that the transmission of your payment information is encrypted and protected using Secure Socket Layer technology (SSL), a method generally accepted to be one of the most secure methods of transaction security available in the marketplace today. With SSL implemented on both the client and server, the information sent via the Internet will arrive via an SSL-enabled browser to your servers safely and securely.
For additional information regarding Stripe's security practices, please visit https://stripe.com/docs/security/stripe.
Please note that we are not responsible for the information collection, usage, disclosure, security, or privacy policies or practices of other organizations, such as Stripe, any other app developer, app provider, social media platform provider, eCommerce platform, operating system provider, wireless service provider or device manufacturer, including with respect to any personal information you disclose to other organizations through or in connection with our website or our services.
When visitors leave comments or reviews on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
By opting in to our email and/or SMS marketing communications, you expressly agree to the processing, use, and management of your personal data by us and our marketing platform provider, Klaviyo. This is in accordance with the privacy practices specified in this section.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.