Last updated: July 6th, 2023
Thank you for shopping at Black & Barhe (blackandbarhe.com). We value your business and want to ensure a smooth and satisfactory shipping experience. Please carefully review our shipping policy outlined below.
All orders over $50 (before tax) qualify for free shipping. This includes shipments within the contiguous United States and excludes international orders, expedited shipping, or any additional services requested by the customer.
For orders under $50 (before tax), a shipping and handling charge of $8.99 will be applied. This fee covers the cost of packaging, handling, and transportation of the items ordered. Additional fees may apply for any expedited shipping or any additional services requested by the customer.
Please allow 1-2 business days for order processing before shipment. We strive to deliver your order within the estimated delivery time provided during the checkout process. However, please note that unforeseen circumstances may occasionally cause delays. Black & Barhe is not liable for any such delays but will make every effort to communicate any changes to the estimated delivery time promptly.
We utilize reliable shipping methods and carriers to ensure your order is delivered in a timely and secure manner. The shipping carrier will be determined based on factors such as the destination, size, and weight of the package. Unfortunately, customers cannot request specific carriers for their shipments.
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the progress of your shipment and determine its estimated delivery date. Please note that any delivery date provided is an estimate and may be subject to change by the shipping carrier.
At this time, we only ship within the contiguous United States. We do not offer international shipping. We apologize for any inconvenience this may cause and appreciate your understanding.
We strive to provide you with high-quality products and exceptional customer service. If you need to return or exchange an item, please refer to our Returns & Exchanges Policy for detailed instructions. Please note that shipping costs are non-refundable unless the items arrived damaged or defective.
In the unfortunate event that your shipment is lost or damaged during transit, please contact our customer support team within 48 hours of receiving your order. We will work diligently to resolve the issue and ensure your satisfaction. However, Black & Barhe is not responsible for any lost or damaged shipments once they have been transferred to the shipping carrier.
It is the responsibility of the customer to provide accurate and complete shipping information. In the event of an error in the shipping address provided by the customer, Black & Barhe is not liable for any delays, misdelivery, or non-delivery of the order. If you notice an error in your shipping address, please contact our customer support team immediately for assistance.
To protect our business and our customers from potential fraud, all orders are subject to verification. This may include contacting the customer to confirm the order details or requesting additional information. We reserve the right to cancel or delay an order if we suspect any fraudulent activity.
Black & Barhe shall not be liable for any direct, indirect, incidental, punitive, or consequential damages that result from the use, or inability to use, our products or services, including but not limited to any damages or losses arising from delays, errors, or interruptions in the delivery of the order.
Black & Barhe reserves the right to modify or update this shipping policy at any time without prior notice. Any changes will be posted on our website, and it is the customer's responsibility to review the policy periodically for any updates or changes.
By placing an order with Black & Barhe, you acknowledge and agree to comply with our shipping policy outlined above. If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team for assistance.